Initial Beta Testing

Turning private-chef bookings into a trusted, verified marketplace.

DC Innovision built ThuisCraft, a two-sided marketplace connecting KYC-verified private chefs with households across the Netherlands for dinners, celebrations, and recurring home cooking, with full EU allergen compliance built into every booking.

The ChallengeInformal, unverified chef sourcing

  • No Verified SourcingHouseholds had no verified way to book a private chef beyond word-of-mouth or informal listings.
  • No Allergen AccountabilityDietary and allergen information wasn't tracked or guaranteed dish-by-dish.
  • Inconsistent TermsBooking and cancellation terms varied chef-to-chef with no standard refund policy.

The SolutionA verified, compliant marketplace

  • KYC-Verified NetworkEvery chef is document-verified before accepting jobs, tracked through a dedicated provider app.
  • Full EU Allergen TrackingEvery dish is labeled against all 14 EU FIC allergen categories.
  • Transparent Tiered RefundsOne standardized refund policy applies across every booking, not per chef.
Build Journey

Four focused phases from blueprint to launch.

01

Marketplace Architecture

Dual-sided platform design for households and chefs, built on Next.js.

02

Booking & Package Engine

Pre-curated Family Dinner and Celebration packages alongside custom bookings and add-ons.

03

Verification & Compliance

KYC document verification and EU FIC allergen tracking built into the provider workflow.

04

Launch

Live across five Dutch cities, with waitlist onboarding for new cities.

Technical Highlights

The core systems behind the marketplace.

Built on Next.js, connecting a dual-sided booking flow, provider verification, and EU-compliant allergen labeling in one platform.

Dual-Sided Marketplace

Separate consumer booking flow and provider app, each with its own dedicated workflow.

KYC Verification Pipeline

Document verification gates every chef before they can accept a job.

EU FIC Allergen Engine

All 14 EU allergen categories are tracked and labeled per dish.

Pre-Curated Package Builder

Family Dinner and Celebration packages with set menus, plus a la carte add-ons like mixology and waitstaff.

Tiered Refund Logic

Refund amount calculates automatically from booking-to-event lead time.

Built on Next.js

Server-rendered booking flow with URL-parameterized package and guest-count selection.

Booking Experience

From informal word-of-mouth to a verified marketplace.

"The build had to give households the same confidence booking a stranger into their home to cook as booking any verified professional service - verification and transparency couldn't be an afterthought."

01

Browse & Select

Households browse curated packages or build a custom booking by guest count and occasion.

02

Book With Confidence

Every chef shown is KYC-verified, with allergen labeling visible before booking.

03

Transparent Terms

Clear tiered refund windows apply automatically, with no per-chef negotiation.

Quantifiable Impact

What the platform delivers since launch.

5 CitiesLaunch Markets
14EU Allergens Tracked Per Dish

ThuisCraft replaced informal, word-of-mouth chef bookings with a verified marketplace now live across five Dutch cities, with a waitlist onboarding new cities as demand grows.

Product FAQ

Common questions about this build.

Every chef completes KYC document verification before they can accept a booking, managed through a dedicated provider app that also tracks their ratings and verification status.
Every dish on the platform is labeled against all 14 EU FIC allergen categories, so households can book with full visibility before a chef ever steps into their kitchen.
Refunds are tiered and transparent: a full refund applies 48+ hours before the event, and a 50% refund applies 24-48 hours before - the same terms apply across every chef on the platform.

Services used in this build:

Custom Application Development → UI/UX Design →

Want a marketplace built around verified trust?

DC Innovision builds two-sided marketplaces like ThuisCraft in-house, from booking flow through provider verification and compliance. If you're planning something similar, let's talk.


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